Company Mission Statement
Mexpat Realtors’ mission is to exceed our clients’ expectations and establish a higher industry standard of care for relationship handling. Providing a team of highly educated, credentialed professionals and comprehensive services to facilitate client real estate needs, sets us apart from the competition.
Mexpat Realtors’ work culture centers around relationship, understanding of the clients’ timeline, sharing the joys of Mexico lifestyle, while maintaining trust, transparency, and professionalism. Our focus is to make sure our clients feel confident in their decision while ensuring the highest level of care in protecting them and their investment.
Company Vision Statement
Mexpat Realtors manifests new possible realities of owning Mexico real estate and facilitates the purchase for those daring to venture out of their country of origin for a life of sunshine, good food and culture. We provide full spectrum marketing for properties that is comprehensive, modern, effective, trend setting and revered. We are known as the market leader providing expert agents, handling clients’ real estate needs and facilitating all associated complexities. We win clients’ trust, developing friendship, loyalty, and referral of their family, friends and acquaintances.
Company Values Statement
Honesty, compassion and integrity:
Our word/promise is our bond. Managing what often is the largest out-of-country financial investment must be handled with compassion, honesty, and integrity. These attributes are key for winning our client trust.
Professional competency & referral:
We require a high level of real estate industry competency from our staff. Our clients know that through the interactions, information, and resources we provide, they will receive the professionalism they expect and deserve. If we are unsure of the answer or unqualified, we will refer them to a qualified professional as needed.
Responsive, responsible & consistent:
By promptly responding and handling matters as they arise, and by always being there every time there is a question, doubt, or concern, we ensure our clients that they have a responsible company representing before, during, and after their transaction closes.
We know when to challenge old ways of thinking or handling matters, so that client investment is protected, secure and professionally managed through modern transaction management methods and resources.
We regularly practice telling our customers “no” or “that is not a good idea. Why? For the same reason we would not invest our own money in a transaction that has risks or insufficient rewards for the risks we see. While we serve our clients’ desires, we will always be transparent about what they need to know, even if that means backing out of a transaction.
Commitment to success for our clients and ourselves:
We recognize the value of our clients. Simply put, if it were not for them, we would not exist. We are responsive to their needs and work very hard to develop and maintain their trust and respect. We are dedicated to satisfying our customers' needs and honoring commitments that we have made to them.
Our philosophy of being responsive to our clients' needs and providing educated professionals shows up in how we hire, how we focus our efforts, and how we structure the company.
We want to be #1 in our clients' eyes. We want their trust so that they will work with us again in the future and refer their friends and families.
When working with our clients, they provide the vision, and we provide the roadmap to help them accomplish their goals.